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Sunday, December 29, 2013

SHIPPING & TRACKING!!!

 Shipping Options
We offers 2 Shipping Options to our customers, both of which are efficient and reliable.
Shipping charge is based on weight and size of each item. 

1. EMS International Express Mail: Korean Post Office
This is a special shipment and delivery program which is served and managed by Korean Post Office.
Delivery time is within 2 to 5 days. Expensive. Maximum Weight 30kg.

We ship Worldwide ASAP. Offering EMS to 8 regions.
EMS shipment is not processed on weekend and public holidays here in Korea.
Region 1: South Asia - TAIWAN/MALAYSIA/MACAO/THAILAND/VIETNAM/CAMBODIA/PHILIPPINES
Region 2: South Asia - INDONESIA/BRUNEI / Middle East - INDIA/BANGLADESH/SRI LANKA
Region 3: Europe - GERMANY/IRELAND/GREECE/CROATIA/NETHERLANDS/AUSTRIA/
               DENMARK/PORTUGAL/ROMANIA/POLAND/SWEDEN/NORWAY/SWITZERLAND/
               FINLAND/HUNGARY/LUXEMBOURG/BULGARIA/CZECH REP/SLOVAKIA/
               SLOVENIA/UKRAINE/UZBEKISTAN/KAZAKHSTAN/RUSSIAN FEDERATION
               Middle East - TURKEY/ISRAEL/QATAR/SAUDI ARABIA/UNITED ARAB EMIRATES
               North America - CANADA / South Pacific - NEW ZEALAND
Region 4: South America - MEXICO/BRAZIL/ARGENTINA/CHILE/PERU/ECUADOR/COSTA RICA/
               DOMINICAN REPUBLIC
               Africa - EGYPT/KENYA/NIGERIA
               Middle East - MOROCCO
Region 5: Asia - JAPAN/CHINA / South Asia - HONG KONG/SINGAPORE
Region 6: South Pacific - AUSTRALIA
Region 7: North America - UNITED STATES
Region 8: Europe - UNITED KINGDOM/SPAIN/FRANCE


2. Air Mail: Korean Post Office
This is a regular air mail shipment and delivery program which is served and managed by Korean Post Office.
Delivery time is within 14 to 30 days. Inexpensive. Maximum Weight 20kg.

We ship Worldwide ASAP. Offering Air Mail to 4 regions.
Air Mail shipment is not processed on weekend and public holidays here in Korea.
Region 1: Asia - JAPAN/CHINA/TAIWAN/HONGKONG/MACAO
Region 2: Asia - MALAYSIA/THAILAND/PHILIPPINES/SINGGAPORE/VIETNAM/MONGOLIA/ BANGLADESH/BRUNEI/MYANMA/CAMBODIA/INDONESIA/EAST TIMOR/LAOS
Region 3: North America - UNITED STATES/CANADA
               Europe - BELGIUM/DENMARK/FINLAND/FRANCE/GERMANY/UNITED KINGDOM/
               IRELAND/GREECE/ITALY/LUXEMBOURG/NETHERLANDS/PORTUGAL/NORWAY
               SPAIN/SWEDEN/SWITZERLAND/AUSTRIA
               East Europe - RUSSIAN FEDERATION/ROMANIA/POLAND/HUNGARY/CZECH REP/CIS
               Middle East - ISRAEL/TURKEY/SAUDI ARABIA/QATAR
               Oceania - NEW ZEALAND
               India - INDIA/ SRILANKA
Region 4: South America - MEXICO/ARGENTINA/BRAZIL/PERU
               West Indies - DOMINICAN REPUBLIC
               South Pacific - FIJI/SOLOMON ISLAND
               Africa – EGYPT/SOUTH AFRICA


3. EMS Premium: UPS
By using UPS service, you can reduce delivery time shorter than that of normal EMS.
Delivery time is within 2 to 4 days. Most Expensive. Maximum Weight 50kg.
UPS service will be used upon specific request and additional shipping fees will be added
to the total cost.

We ship Worldwide ASAP. Offering UPS to 8 regions. Refer above EMS shipping info.
UPS shipment is not processed on weekend and public holidays here in Korea.

Tracking Shipment
EMS International Express Mail: Korean Post Office and EMS Premium: UPS offer a complete tracking of your goods. You can track your goods via EMS Premium or EMS at your national postal website as well. Please make sure that you should use the Korean EMS tracking site before the shipment would be arrived at your country.

Tracking Shipment by clicking below link.
http://service.epost.go.kr/iservice/ems/ems_eng.jsp




< Remark - Weight Limitation >
EMS shipment can be packed separately into several devided parcels due to the weight limitation per one parcel according to Korean postal service policy. If total order weight would be over the weight limitation, this order would be packed in 2 or 3 parcels. Delivery of each parcel may be different because of the local postal circumstance though they are under the same order.

< Remark - Shipping Delay Issue >
1. EMS International Express Mail Korean Post Office / 2. Air Mail Korean Post Office
3. EMS Premium UPS
Please note that you must be present to receive your goods. Your local postal service will attempt to deliver them just twice and if they cannot contact to you, they will send it right back to us. On their first deliver attempt, they will leave you a message which informs you of your goods, however, sometimes these slips can be disappeared for various reasons. So, if you did not receive your goods within 7 days after our delivery notice, please track your goods via your local postal site. If you have trouble with locating your goods, please notify us immediately by email. If we conclude that your goods are missing or lost, we will not be liable for refunds for this cost. Even though your goods are returned to us, we will not be liable for refunds for this cost.


We look forward to hearing from you regarding any matter.
If you have any questions or further inquiry, please contact us kpop.fan.merchandise@gmail.com. Or send us a message using the form below.
We will feedback to you within 24 hours. 

CONTACT US!!!
http://seoulbased.blogspot.kr/2014/01/contact-us.html

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